Last updated: January 21, 2025

Solution Brainbox (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

Information We Collect

We collect personal information directly or indirectly to enhance your experience and for proactive marketing purposes:

  • Personal Identifiable Information (PII): Name, email address, phone number, or other information you provide through forms or inquiries.
  • Usage Data:
    • Your IP address (with optional anonymization).
    • User ID (if configured).
    • Date and time of the request.
    • Page title and URL.
    • Referrer URL (the previously viewed page).
    • Screen resolution.
    • Local time of the user.
    • Downloaded files and outbound link clicks.
    • Page generation time (server response time).
    • Geolocation data (country, region, city, approximate latitude and longitude).
    • Browser language.
    • Browser user agent (to detect browser, operating system, device type, brand, and model).
  • Session Tracking: Video recordings of your session, including mouse movements, clicks, scrolling, and interactions.
  • Cookies:
    • A unique visitor ID.
    • Timestamp of the first visit.
    • Timestamp of the previous visit.
    • Total number of visits.
  • Optional Data (if enabled):
    • Custom Dimensions and Custom Variables.
    • Campaign tracking.
    • Site Search tracking.
    • Goals and Events.
    • Content interactions (viewing and clicking).
    • Mouse movements, clicks, and scrolls.
    • Form interactions.
    • Video and audio interactions.

How We Use Your Information

  • To improve website functionality and user experience.
  • To analyze visitor behavior for personalized marketing outreach.
  • To respond to inquiries and provide requested services.
  • To comply with legal obligations and enforce our terms.

For any questions or concerns, please contact Solution Brainbox at